Hyphen automates every phase of the lending lifecycle — from lead management and loan origination to servicing and collections. This seamless, data-driven process improves customer satisfaction, bolsters payment performance, eliminates human error, ensures compliance, and leads to significant operational efficiencies.
Efficiently identify, acquire, and convert qualified leads throughout local, regional, and national markets, as well as across a wide portfolio of distinct products.
CREDIT & CONVERSION MODELING
Instantly assigns risk-based product offerings to meet targeted returns.
Integrated Marketing Campaigns
Efficiently identifies, acquires, and converts qualified leads throughout local, regional, and national markets.
DYNAMIC LEAD BUYING
Automatically calculate the specific value of each lead, as well as the bid price needed to minimize risk and maximize ROI.
Predictive credit and conversion modeling enables real-time automated decisioning and product assignment. Ongoing data acquisition and advanced analytics continually optimize lending performance to maximize profitability.
Proprietary predictive modeling enables real-time automated decisioning and product assignment, while eliminating human error and lowering operating costs.
The entire origination journey — from application to funding — is fully automated and can be completed by the borrower in less than 10 minutes.
With SOC compliance certification — as well as extensive experience in partnering with lenders and financial institutions — Hyphen helps clients manage and monitor ongoing compliance concerns, including KYC, BSA, Disparate Impact, FinCEN, MLA, OFAC, and more.
The dual-purpose Servicing Module improves payment behavior and customer retention, reduce operating costs, and optimize overall portfolio performance.
Significantly reduce manual servicing and improve customer satisfaction with a robust, responsive online customer portal that enables borrowers to quickly and simply self-service their accounts — anytime, anywhere.
A comprehensive loan management platform streamlines the entire loan servicing process for the management team and agents,
ONBOARDING & RETENTION
Integrated omni-channel integrated marketing campaigns engage your customers via email, text, remote voice mail, chat, and dashboard notifications
Uses machine learning algorithms to maximize collection rates of loans in various forms of non-accrual, as well as efficiently liquidate bad debt without the need for human intervention.
Allows the end user to arrange for payment amounts and terms, as well as varying levels of total collections.
Ongoing automated email, SMS, and voicemail campaigns drive borrower engagement with the Negotiation Tool.
Automated compliance tools help you stay current and compliant with ever-evolving federal and state regulations and requirements.
READY TO GET STARTED?
Let us show you how Hyphen can help you quickly and efficiently increase revenue, optimize conversion, and mitigate risk — all while lowering operating costs.