Responsible Disclosure Policy
Data security is a top priority for Hyphen, and Hyphen believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you’ve found a security vulnerability in Hyphen’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy
If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at We will acknowledge your email promptly.

Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party.

Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Hyphen service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

While researching, we’d like you to refrain from:

  • Distributed Denial of Service (DDoS)
  • Spamming
  • Social engineering or phishing of Hyphen employees or contractors
  • Any attacks against Hyphen’s physical property or data centers

Thank you for helping to keep Hyphen and our users safe!

Hyphen is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at